Went there Sunday 10/6 somewhere between 6-6:15 pm. The girl at the drive thru was very “dry”. I didn’t mind it until I saw her knock the ice scooper on the floor and pick it up and put it under the drink dispenser. She eventually took around a corner somewhere and came back but there was clearly no way it could’ve been sanitized in a few seconds. This was my favorite Wendy’s but after seeing that, I’ll never eat here again!! There needs to be some management review of the video and some retraining because that was utterly disgusting! I can only imagine the amount of bacteria on that floor!!!
Raymond Womack
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October 06, 2024
I picked up some chili as carry out. Its very cost effective, popular, and moves very well almost to the point of "sellout" before closing probably due to these factors. Understand you might find cans of their chili at local store Mike's Market. They seem to:
- probably have vegetarian options
- cover dietary restrictions
- have more than adequate parking
- kid friendly atmosphere
- reasonable handicap accessibility
El
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June 03, 2024
Edit: I decided to give them another chance, at 30 minutes and not to my order yet.
Worst place ever,
waited over 40 minutes in line and then left because who waits for an hour for fast food
Solimar Alonso
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October 05, 2024
Asked for extra vegetables, received extra vegetables. Asked for a handful of ketchup, received a handful of ketchup. The spicy chicken nuggets were crispy and juicy, chefs kiss. Best Wendys I’ve gone to. Hopefully their quality and service stays the same.
Gigi
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February 11, 2024
I’m putting up a door dash and got kick out at 9:35am no lines no customer told restaurant doesn’t open up into 10am sometimes base off off what I was told by a new employee coming in but the door was unlocked then the cook came from behind to lock the door after me and the restaurant worker and manager when back to eating the food that should’ve when to customer…the older lady with bowl cut wig first tried to run away from her getting caught eating then came back smiling like whatever.. it’s sad because where I’m from The restaurant is open at 8am on the inside not 10am and the workers at that location are friendly and nice but I guess you pay for what you get because the Wendy’s by me in Novi knows how to run a business versus this location will be close soon or have new employees and sad thing is it wasn’t busy but their old and lazy. Hire new employees before it’s too late.
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Went there Sunday 10/6 somewhere between 6-6:15 pm. The girl at the drive thru was very “dry”. I didn’t mind it until I saw her knock the ice scooper on the floor and pick it up and put it under the drink dispenser. She eventually took around a corner somewhere and came back but there was clearly no way it could’ve been sanitized in a few seconds. This was my favorite Wendy’s but after seeing that, I’ll never eat here again!! There needs to be some management review of the video and some retraining because that was utterly disgusting! I can only imagine the amount of bacteria on that floor!!!
I picked up some chili as carry out. Its very cost effective, popular, and moves very well almost to the point of "sellout" before closing probably due to these factors. Understand you might find cans of their chili at local store Mike's Market. They seem to: - probably have vegetarian options - cover dietary restrictions - have more than adequate parking - kid friendly atmosphere - reasonable handicap accessibility
Edit: I decided to give them another chance, at 30 minutes and not to my order yet. Worst place ever, waited over 40 minutes in line and then left because who waits for an hour for fast food
Asked for extra vegetables, received extra vegetables. Asked for a handful of ketchup, received a handful of ketchup. The spicy chicken nuggets were crispy and juicy, chefs kiss. Best Wendys I’ve gone to. Hopefully their quality and service stays the same.
I’m putting up a door dash and got kick out at 9:35am no lines no customer told restaurant doesn’t open up into 10am sometimes base off off what I was told by a new employee coming in but the door was unlocked then the cook came from behind to lock the door after me and the restaurant worker and manager when back to eating the food that should’ve when to customer…the older lady with bowl cut wig first tried to run away from her getting caught eating then came back smiling like whatever.. it’s sad because where I’m from The restaurant is open at 8am on the inside not 10am and the workers at that location are friendly and nice but I guess you pay for what you get because the Wendy’s by me in Novi knows how to run a business versus this location will be close soon or have new employees and sad thing is it wasn’t busy but their old and lazy. Hire new employees before it’s too late.