This location is constantly filthy. On top of the filth, it’s also constantly out of 3-5 things at any given time. I don’t understand why it’s so hard for them to just wipe things off..
Sonya & Anthony Coleman
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November 16, 2024
Customer service is a joke! Ordered food via Doordash and got the wrong item. My order was a burrito but they sent a burrito bowl, which looked like a bed of lettuce! There's no way to contact restaurant for help. Even though I got a refund back from doordash it was not enough to cover the cost of my reorder.
Amanda Kilroe
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September 03, 2023
Very surprised with the below average service and speed at this chipotle. The wait was at least as twice as normal for the number of people in front of me, they had run out of fajita veggies, would not add cilantro to my bowl and didn’t have water cups for patrons. This is the first time I’ve been to a chipotle outside of California so maybe standards are different, but I left feeling disappointed.
Jen Mc
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December 14, 2024
This is the worst Chipotle I ever had. Do not order from here. I ordered through Uber Eats I ordered a bowl with chicken and brisket it was barely any meat, a little lettuce, a little beans, I paid a extra $3.60 for guacamole and I literally received a teaspoon and I’m not exaggerating. They piled sour cream on it, there was no queso.
Nicole C
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October 05, 2024
Even though the restaurant was busy, they were still able to get the mobile orders done in a timely manner. Kudos to the manager and the staff for your hard work!
The Smoked Brisket on my half steak Burrito was a bit spicier than I expected.
Even though the restaurant got the orders done, some of the dining tables were not cleaned. I'm sure they didn't see them yet because they were around the corner and out of the sight. Too bad they didn't have maybe one or two more employees for the dining room and restroom service (and shame on the customers who left the mess!)
All in all, I appreciate the very fast service and the great food!
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23123 Woodward Ave, Ferndale, MI 48220, USA
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This location is constantly filthy. On top of the filth, it’s also constantly out of 3-5 things at any given time. I don’t understand why it’s so hard for them to just wipe things off..
Customer service is a joke! Ordered food via Doordash and got the wrong item. My order was a burrito but they sent a burrito bowl, which looked like a bed of lettuce! There's no way to contact restaurant for help. Even though I got a refund back from doordash it was not enough to cover the cost of my reorder.
Very surprised with the below average service and speed at this chipotle. The wait was at least as twice as normal for the number of people in front of me, they had run out of fajita veggies, would not add cilantro to my bowl and didn’t have water cups for patrons. This is the first time I’ve been to a chipotle outside of California so maybe standards are different, but I left feeling disappointed.
This is the worst Chipotle I ever had. Do not order from here. I ordered through Uber Eats I ordered a bowl with chicken and brisket it was barely any meat, a little lettuce, a little beans, I paid a extra $3.60 for guacamole and I literally received a teaspoon and I’m not exaggerating. They piled sour cream on it, there was no queso.
Even though the restaurant was busy, they were still able to get the mobile orders done in a timely manner. Kudos to the manager and the staff for your hard work! The Smoked Brisket on my half steak Burrito was a bit spicier than I expected. Even though the restaurant got the orders done, some of the dining tables were not cleaned. I'm sure they didn't see them yet because they were around the corner and out of the sight. Too bad they didn't have maybe one or two more employees for the dining room and restroom service (and shame on the customers who left the mess!) All in all, I appreciate the very fast service and the great food!