Excellent work, the car actually looked better than when I drove it off the dealer's lot. Work was completed in a few days from start to finish.
There was a minor door alignment issue but it was fixed absolutely perfect. Great communication of progress with daily email updates or by phone. Very professional service by the entire staff.
S H
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February 09, 2022
Great customer service! I was nervous about what to expect after, I had done some serious damage to my Subaru Forester when I unfortunately slid into a brick wall. It was painful to look at, but it was good as new when I picked it up. I was so pleased and excited to have my Subaru back! Great job Ron! Go Team!!
Deborah Evans
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August 18, 2018
Brought my car here for an insurance repair. Excellent service and work: the entire process was clearly explained before I signed off, office was well organized, staff were professional, competent. Repairs were complete and correct. After repair all paperwork was ready to go, including warranty. An added bonus: an Enterprise Car Rental is a few steps away from the shop.
Lakeisha Wilson
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February 05, 2020
All the employees were very friendly and professional! I got my car back on the estimated day. They also have a Enterprise rental car right next door and they give you a discount when you get work done at Minser's! Excellent service and I would recommend anyone to take their car there for repairs!
Brian Douglas
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October 03, 2022
Tried to get a quote for Liberty Mutual and went in for a quote on my 330ci hit in the rear some ungentlemanly Ron was very crude, rude and annoyed! first off I have seasonal asthma and he got annoyed I was outside and coughing under my mask! I tried to physically give him my claim number right off my I phone he was like just forward I emailed and texted to his curt and rude self! 10 mins later he come out I can't do anything with this I'll email you back and response no email in my system from this very unprofessional and rude individual! go somewhere else folks, if I could do zero stars I would! have a wonderful day Ron
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22031 Woodward Ave, Ferndale, MI 48220, USA
Claim Listing: Minser’s Collision Inc
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Excellent work, the car actually looked better than when I drove it off the dealer's lot. Work was completed in a few days from start to finish. There was a minor door alignment issue but it was fixed absolutely perfect. Great communication of progress with daily email updates or by phone. Very professional service by the entire staff.
Great customer service! I was nervous about what to expect after, I had done some serious damage to my Subaru Forester when I unfortunately slid into a brick wall. It was painful to look at, but it was good as new when I picked it up. I was so pleased and excited to have my Subaru back! Great job Ron! Go Team!!
Brought my car here for an insurance repair. Excellent service and work: the entire process was clearly explained before I signed off, office was well organized, staff were professional, competent. Repairs were complete and correct. After repair all paperwork was ready to go, including warranty. An added bonus: an Enterprise Car Rental is a few steps away from the shop.
All the employees were very friendly and professional! I got my car back on the estimated day. They also have a Enterprise rental car right next door and they give you a discount when you get work done at Minser's! Excellent service and I would recommend anyone to take their car there for repairs!
Tried to get a quote for Liberty Mutual and went in for a quote on my 330ci hit in the rear some ungentlemanly Ron was very crude, rude and annoyed! first off I have seasonal asthma and he got annoyed I was outside and coughing under my mask! I tried to physically give him my claim number right off my I phone he was like just forward I emailed and texted to his curt and rude self! 10 mins later he come out I can't do anything with this I'll email you back and response no email in my system from this very unprofessional and rude individual! go somewhere else folks, if I could do zero stars I would! have a wonderful day Ron