Went to hear a few days ago with my wife to wind down after a wonderful trip to Ireland. The person at the desk, Jmya I believe, was on top of our every need and was very kind.
The couple massage we got was great, I believe their names were Sean and Solomon.
Ended up buying a couple of gift cards, which I have already given away to my companies employees for their awesome work!
Overall, I'm definitely going to come here again!!
Jesse
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December 16, 2024
The lobby was clean, and the secretaries were professional, though they seemed a bit unfamiliar with the protocol—likely new. We were asked to fill out some paperwork, which we completed quickly, but then had to sit around for another five minutes before being sent back.
Once in the room, the masseuse informed us that our massage time would be cut short because of the time we spent in the lobby, which was frustrating since it wasn’t our delay. This created a bad start to the experience.
During the massage, I had an unpleasant experience. While lying on my stomach, the masseuse used a technique for my lower back that involved leaning forward and putting her body weight on my head to reach. She would then push herself back up using one hand. This felt sloppy and uncomfortable, with my face, neck, and shoulders being shoved down under her weight.
Overall, the experience was disappointing, and I wouldn’t recommend this location.
Shavonn Humphreys
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November 06, 2024
First time customer. Walked into Ferndale location and immediately noticed a light clean smell throughout the welcome area. Also witnessed Cintas changing out floor mats, etc. which gave me nice feeling of even more cleanliness.
I was welcomed with friendly smiles. It was an easy transition getting entered for my appointment since I entered my info from the email that was provided to me when I made the appointment.
Izzy was wonderful and very professional. I was even provided a glass of water after my massage.
Another first for me, I got a facial and this was done by Victoria. It was an awesome experience and I highly recommend it.
Felt very welcome here at this location! Would definitely book again.
Insatiable Traveler
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July 10, 2024
KAITLYN is by far the best massage therapist I have ever gone to.....and I have experienced massages all over the world for over 30 years. So, I am hesitant to give 5 stars because (selfishly) I do not want to share her. It's been difficult to secure an appointment because Kaitlyn is so awesome and in demand. Would give her 100 stars if I could, I feel incredible after my bi-weekly massage. THANK YOU, THANK YOU, THANK YOU....KAITLYN for being the absolute best in your profession.
Tammy Vettraino
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November 06, 2024
The ladies at the front desk are always happy, friendly and pleasant to deal with. David gives excellent massages. He is a great Massage Therapist!
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23153 Woodward Ave, Ferndale, MI 48220, USA
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Went to hear a few days ago with my wife to wind down after a wonderful trip to Ireland. The person at the desk, Jmya I believe, was on top of our every need and was very kind. The couple massage we got was great, I believe their names were Sean and Solomon. Ended up buying a couple of gift cards, which I have already given away to my companies employees for their awesome work! Overall, I'm definitely going to come here again!!
The lobby was clean, and the secretaries were professional, though they seemed a bit unfamiliar with the protocol—likely new. We were asked to fill out some paperwork, which we completed quickly, but then had to sit around for another five minutes before being sent back. Once in the room, the masseuse informed us that our massage time would be cut short because of the time we spent in the lobby, which was frustrating since it wasn’t our delay. This created a bad start to the experience. During the massage, I had an unpleasant experience. While lying on my stomach, the masseuse used a technique for my lower back that involved leaning forward and putting her body weight on my head to reach. She would then push herself back up using one hand. This felt sloppy and uncomfortable, with my face, neck, and shoulders being shoved down under her weight. Overall, the experience was disappointing, and I wouldn’t recommend this location.
First time customer. Walked into Ferndale location and immediately noticed a light clean smell throughout the welcome area. Also witnessed Cintas changing out floor mats, etc. which gave me nice feeling of even more cleanliness. I was welcomed with friendly smiles. It was an easy transition getting entered for my appointment since I entered my info from the email that was provided to me when I made the appointment. Izzy was wonderful and very professional. I was even provided a glass of water after my massage. Another first for me, I got a facial and this was done by Victoria. It was an awesome experience and I highly recommend it. Felt very welcome here at this location! Would definitely book again.
KAITLYN is by far the best massage therapist I have ever gone to.....and I have experienced massages all over the world for over 30 years. So, I am hesitant to give 5 stars because (selfishly) I do not want to share her. It's been difficult to secure an appointment because Kaitlyn is so awesome and in demand. Would give her 100 stars if I could, I feel incredible after my bi-weekly massage. THANK YOU, THANK YOU, THANK YOU....KAITLYN for being the absolute best in your profession.
The ladies at the front desk are always happy, friendly and pleasant to deal with. David gives excellent massages. He is a great Massage Therapist!