I can't say enough good things about my nail technician! She always does an amazing job with my nails, and today I discovered that she also does lashes! I was thrilled to learn this, as her work is consistently top-notch. The prices are fantastic, and the service is always friendly and professional. If you're looking for a place that offers quality nails and lashes at great prices, this is the spot! Highly recommend!
Rena
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December 31, 2024
There is no place I trust with my nails other than Nail Spa. They are nothing short of amazing. So versatile and detail oriented. 100/10 recommend!!
Young Preston Hair
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December 19, 2024
I had an extremely frustrating experience at this salon. I initially called one day and was told they couldn’t take me, so I came back the next day. The technician, Calvin, still couldn’t get to me immediately and noticed I had broken nails that needed to be removed. Since I didn’t have much time due to a friend waiting, I mentioned possibly coming in early the following morning. He insisted they only took walk-ins, no appointments.
When I returned at 4 PM during my workday, I waited while he worked on another customer. I only wanted a pedicure after my nails were done, but he strongly encouraged me to get it first. After I agreed, he went on to serve two more clients before finally starting on my nails. Instead of soaking off my acrylics as promised, he began flicking them off, causing me significant pain. When I told him it hurt and reminded him that I was paying for proper removal, he refused, saying it would take too long and that he wouldn’t do my nails.
I had already been waiting for two hours at this point. He kept insisting I should have come earlier, even though I had followed his guidance about being a walk-in. The entire experience was unprofessional, painful, and extremely time-consuming. I visited this salon based on a recommendation, but I cannot recommend it to anyone else. The service was terrible.
Then, they tried to lie on the pricing of the pedicure. Do not come here!!!
Kjandkacieking0912 King
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March 27, 2025
10 out of 10 it’s never a bad experience my nails are always done exactly how I ask them to do it. I was so shocked and felt so special as a customer when I was sent a text message reminding me of my birthday and offering me a discount I will always choose nail spa my nail home I love them
Kara Vendittelli
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September 09, 2024
I don’t recommend and genuinely can’t understand their 4+ star rating.
I want to start by saying that I understand that the duration of shellac is also dependent on everyone’s individual nails but the photos attached were taking within 5 hours after getting my nails done (that’s never happened to me & I was not working with my hands or anything to where this is normal) … I noticed the salon offered a 3-day guarantee on shellac so I went back the next day… In a world where “Karen’s” are frowned upon (rightfully so, I certainly don’t want to be one), I really tried to come in with a smile & respectful as possible. They offered to fix my nails but when I simply was wondering if we should use a different nail polish or come up with another solution so it doesn’t happen again (I didn’t want to spend an hour and feel obligated to tip again for the same outcome)… the staff continued to be hostile and unwelcoming me. I felt uncomfortable, unheard and upset so I left.
I’ve gotten my nails done plenty of times and in general I don’t think I’ve ever experienced such poor customer service.
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725 E 9 Mile Rd, Ferndale, MI 48220, USA
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I can't say enough good things about my nail technician! She always does an amazing job with my nails, and today I discovered that she also does lashes! I was thrilled to learn this, as her work is consistently top-notch. The prices are fantastic, and the service is always friendly and professional. If you're looking for a place that offers quality nails and lashes at great prices, this is the spot! Highly recommend!
There is no place I trust with my nails other than Nail Spa. They are nothing short of amazing. So versatile and detail oriented. 100/10 recommend!!
I had an extremely frustrating experience at this salon. I initially called one day and was told they couldn’t take me, so I came back the next day. The technician, Calvin, still couldn’t get to me immediately and noticed I had broken nails that needed to be removed. Since I didn’t have much time due to a friend waiting, I mentioned possibly coming in early the following morning. He insisted they only took walk-ins, no appointments. When I returned at 4 PM during my workday, I waited while he worked on another customer. I only wanted a pedicure after my nails were done, but he strongly encouraged me to get it first. After I agreed, he went on to serve two more clients before finally starting on my nails. Instead of soaking off my acrylics as promised, he began flicking them off, causing me significant pain. When I told him it hurt and reminded him that I was paying for proper removal, he refused, saying it would take too long and that he wouldn’t do my nails. I had already been waiting for two hours at this point. He kept insisting I should have come earlier, even though I had followed his guidance about being a walk-in. The entire experience was unprofessional, painful, and extremely time-consuming. I visited this salon based on a recommendation, but I cannot recommend it to anyone else. The service was terrible. Then, they tried to lie on the pricing of the pedicure. Do not come here!!!
10 out of 10 it’s never a bad experience my nails are always done exactly how I ask them to do it. I was so shocked and felt so special as a customer when I was sent a text message reminding me of my birthday and offering me a discount I will always choose nail spa my nail home I love them
I don’t recommend and genuinely can’t understand their 4+ star rating. I want to start by saying that I understand that the duration of shellac is also dependent on everyone’s individual nails but the photos attached were taking within 5 hours after getting my nails done (that’s never happened to me & I was not working with my hands or anything to where this is normal) … I noticed the salon offered a 3-day guarantee on shellac so I went back the next day… In a world where “Karen’s” are frowned upon (rightfully so, I certainly don’t want to be one), I really tried to come in with a smile & respectful as possible. They offered to fix my nails but when I simply was wondering if we should use a different nail polish or come up with another solution so it doesn’t happen again (I didn’t want to spend an hour and feel obligated to tip again for the same outcome)… the staff continued to be hostile and unwelcoming me. I felt uncomfortable, unheard and upset so I left. I’ve gotten my nails done plenty of times and in general I don’t think I’ve ever experienced such poor customer service.