I was very lucky to have gotten my flat tire outside of auto pro service center. They managed to plug my tire and get me back out on the road less than an hour. Thank you, Marcus for your patience with us and your immaculate professionalism.
Sasha Wright
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October 21, 2024
Great customer service will have me returning for my future auto repair and service needs. Heard a weird clunking sound, was freaking out since I work in sales all over the state and depend on my car to make an income. Needed it fixed ASAP. Brought it in just before 4/4:30 pm and asked them to take a look to see how bad the damage was. They said they would look at it tomorrow since it was nearing the end of the business day. Totally understood and left my keys with them to walk home. While I was still on the phone with the insurance adjuster by the CVS next door, he called me to tell me they fixed it. I couldn't believe it. I was so worried about how I was going to be able to rent a car to get to work the next day. It turns out it was a missing nut/bolt (don't know where it could've gone). They replaced it, were super honest and didn't charge me for the lone screw. Whatever that screw would've cost them now has made me a loyal and returning customer. Thank you again, totally saved the day!!
Connor Haggarty
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March 13, 2025
These are the most honest mechanics I have ever been to, they tested our car multiple times and when we took it back did even more testing free of charge. They were open and honest about the potential issues and did not want to do unecessary replacements when the issue was not clear from the tests. I will be taking the car here every time we have a concern.
Jessica Annunziata
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August 30, 2024
This shop is incredible! Marcus is so kind and explains things so well, honoring your intelligence while offering his own impressive expertise. I have taken my very old (‘98!) car here several times, and they are always very honest and generous in describing what is going on and what the best route to take is. This shop is trustworthy, works efficiently, and offers very fair prices for the work.
Alan Benchich
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August 07, 2024
Went to Auto Pro for an oil change for the first time today. They were busy and all the bays were full (usually a good sign because it means that folks like the service). The man at the desk (Marcus?) asked me if I could come back at 2pm and they should be able to take me right away. I came back just before two and, as promised, they took my car right away! I have to say, Auto Pro is one of the cleanest, most organized auto repair shops I’ve ever seen. And the special they had for an oil change was the least expensive price I’ve paid in a long time. They found that I need new front brakes - and you know what, I believe them! I’ll be back to Auto Pro!
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621 E 9 Mile Rd, Ferndale, MI 48220, USA
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I was very lucky to have gotten my flat tire outside of auto pro service center. They managed to plug my tire and get me back out on the road less than an hour. Thank you, Marcus for your patience with us and your immaculate professionalism.
Great customer service will have me returning for my future auto repair and service needs. Heard a weird clunking sound, was freaking out since I work in sales all over the state and depend on my car to make an income. Needed it fixed ASAP. Brought it in just before 4/4:30 pm and asked them to take a look to see how bad the damage was. They said they would look at it tomorrow since it was nearing the end of the business day. Totally understood and left my keys with them to walk home. While I was still on the phone with the insurance adjuster by the CVS next door, he called me to tell me they fixed it. I couldn't believe it. I was so worried about how I was going to be able to rent a car to get to work the next day. It turns out it was a missing nut/bolt (don't know where it could've gone). They replaced it, were super honest and didn't charge me for the lone screw. Whatever that screw would've cost them now has made me a loyal and returning customer. Thank you again, totally saved the day!!
These are the most honest mechanics I have ever been to, they tested our car multiple times and when we took it back did even more testing free of charge. They were open and honest about the potential issues and did not want to do unecessary replacements when the issue was not clear from the tests. I will be taking the car here every time we have a concern.
This shop is incredible! Marcus is so kind and explains things so well, honoring your intelligence while offering his own impressive expertise. I have taken my very old (‘98!) car here several times, and they are always very honest and generous in describing what is going on and what the best route to take is. This shop is trustworthy, works efficiently, and offers very fair prices for the work.
Went to Auto Pro for an oil change for the first time today. They were busy and all the bays were full (usually a good sign because it means that folks like the service). The man at the desk (Marcus?) asked me if I could come back at 2pm and they should be able to take me right away. I came back just before two and, as promised, they took my car right away! I have to say, Auto Pro is one of the cleanest, most organized auto repair shops I’ve ever seen. And the special they had for an oil change was the least expensive price I’ve paid in a long time. They found that I need new front brakes - and you know what, I believe them! I’ll be back to Auto Pro!