Excellent service. I thought I had a broken lower rear control arm and they walked me through checking it over the phone to confirm the problem. They ordered both control arms to be safe (upper and lower) and ended up only needing to replace the lower one, and sent the other back at no cost to me. I dropped the car off at 4:30pm yesterday and they called me today at 10am to tell me it was ready to be picked up. It only cost me $288. They also checked all the other control arms on the car for me and said they looked good and did not need repair. Never tried to sell me anything and the car is handling perfectly. Highly recommend. Finding honest auto repair shops is rare. The shop is very nice on the inside as well.
Connor Haggarty
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March 13, 2025
These are the most honest mechanics I have ever been to, they tested our car multiple times and when we took it back did even more testing free of charge. They were open and honest about the potential issues and did not want to do unecessary replacements when the issue was not clear from the tests. I will be taking the car here every time we have a concern.
Rami
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February 24, 2025
I was very lucky to have gotten my flat tire outside of auto pro service center. They managed to plug my tire and get me back out on the road less than an hour. Thank you, Marcus for your patience with us and your immaculate professionalism.
Sasha Wright
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October 21, 2024
Great customer service will have me returning for my future auto repair and service needs. Heard a weird clunking sound, was freaking out since I work in sales all over the state and depend on my car to make an income. Needed it fixed ASAP. Brought it in just before 4/4:30 pm and asked them to take a look to see how bad the damage was. They said they would look at it tomorrow since it was nearing the end of the business day. Totally understood and left my keys with them to walk home. While I was still on the phone with the insurance adjuster by the CVS next door, he called me to tell me they fixed it. I couldn't believe it. I was so worried about how I was going to be able to rent a car to get to work the next day. It turns out it was a missing nut/bolt (don't know where it could've gone). They replaced it, were super honest and didn't charge me for the lone screw. Whatever that screw would've cost them now has made me a loyal and returning customer. Thank you again, totally saved the day!!
Jessica Annunziata
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August 30, 2024
This shop is incredible! Marcus is so kind and explains things so well, honoring your intelligence while offering his own impressive expertise. I have taken my very old (‘98!) car here several times, and they are always very honest and generous in describing what is going on and what the best route to take is. This shop is trustworthy, works efficiently, and offers very fair prices for the work.
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621 E 9 Mile Rd, Ferndale, MI 48220, USA
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Excellent service. I thought I had a broken lower rear control arm and they walked me through checking it over the phone to confirm the problem. They ordered both control arms to be safe (upper and lower) and ended up only needing to replace the lower one, and sent the other back at no cost to me. I dropped the car off at 4:30pm yesterday and they called me today at 10am to tell me it was ready to be picked up. It only cost me $288. They also checked all the other control arms on the car for me and said they looked good and did not need repair. Never tried to sell me anything and the car is handling perfectly. Highly recommend. Finding honest auto repair shops is rare. The shop is very nice on the inside as well.
These are the most honest mechanics I have ever been to, they tested our car multiple times and when we took it back did even more testing free of charge. They were open and honest about the potential issues and did not want to do unecessary replacements when the issue was not clear from the tests. I will be taking the car here every time we have a concern.
I was very lucky to have gotten my flat tire outside of auto pro service center. They managed to plug my tire and get me back out on the road less than an hour. Thank you, Marcus for your patience with us and your immaculate professionalism.
Great customer service will have me returning for my future auto repair and service needs. Heard a weird clunking sound, was freaking out since I work in sales all over the state and depend on my car to make an income. Needed it fixed ASAP. Brought it in just before 4/4:30 pm and asked them to take a look to see how bad the damage was. They said they would look at it tomorrow since it was nearing the end of the business day. Totally understood and left my keys with them to walk home. While I was still on the phone with the insurance adjuster by the CVS next door, he called me to tell me they fixed it. I couldn't believe it. I was so worried about how I was going to be able to rent a car to get to work the next day. It turns out it was a missing nut/bolt (don't know where it could've gone). They replaced it, were super honest and didn't charge me for the lone screw. Whatever that screw would've cost them now has made me a loyal and returning customer. Thank you again, totally saved the day!!
This shop is incredible! Marcus is so kind and explains things so well, honoring your intelligence while offering his own impressive expertise. I have taken my very old (‘98!) car here several times, and they are always very honest and generous in describing what is going on and what the best route to take is. This shop is trustworthy, works efficiently, and offers very fair prices for the work.