Here right now at 11:10am when they first opened and girlie working the front was great. They have everything EVEN VEGGIES and great portions. Bringing my faith back🙌🏾
PSA: Picture is when I got home
Mike Lanzon
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May 10, 2025
Absolutely horrible experience. Online order that was supposed to be done at 7:50pm. We didn't get our food until 8:30pm. I cannot begin to describe how frustrating that was. I counted 13 people at one point all waiting for online orders.
Maya Loesche
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April 01, 2025
Scheduled a pick up order for 11:30 AM & when I walked in at 11:26 I was told it would be ready in 10 minutes. I saw the catering box untouched for 20 minutes & noone told me it was ready after knowing I was there to pick it up.
I couldn't talk to the lady who seemed like she was the manager cause she was on the phone for about 15 minutes.
I couldn't go up to the register and talk to anyone else because there were about 5-6 people crowded around it at all times. Once I finally found an empty spot I asked them if my order was ready & they said it had been ready.
This was at 12:00, and they didn't acknowledge or apologize for not letting me know it was ready. I scheduled it so I had more than enough time to bring it to a work meeting, which I ended up being incredibly late for. Safe to say I will not be coming to this location again.
Heard the one in Royal Oak is way better!
Uhsenshin
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April 10, 2025
Do they ever have fajita veggies? Every time I order which has been on occasion for years I never get them. The food is good but feels like you have to jump through hoops to get it. Not much customer service. Dirty tables and floors. Long wait times for online/app orders that are past times they are supposed to be ready
Leela Saxena
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June 04, 2025
Hm, nice people working there.. missing many ingredients (pico, fajita veggies - apparently typical here, corn and brown rice which I waited for more), and a pretty dirty location overall (cooking line, tables, floors). Never been to such a poor chipotle - too bad too because it’s biking distance from my house.
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23123 Woodward Ave, Ferndale, MI 48220, USA
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Here right now at 11:10am when they first opened and girlie working the front was great. They have everything EVEN VEGGIES and great portions. Bringing my faith back🙌🏾 PSA: Picture is when I got home
Absolutely horrible experience. Online order that was supposed to be done at 7:50pm. We didn't get our food until 8:30pm. I cannot begin to describe how frustrating that was. I counted 13 people at one point all waiting for online orders.
Scheduled a pick up order for 11:30 AM & when I walked in at 11:26 I was told it would be ready in 10 minutes. I saw the catering box untouched for 20 minutes & noone told me it was ready after knowing I was there to pick it up. I couldn't talk to the lady who seemed like she was the manager cause she was on the phone for about 15 minutes. I couldn't go up to the register and talk to anyone else because there were about 5-6 people crowded around it at all times. Once I finally found an empty spot I asked them if my order was ready & they said it had been ready. This was at 12:00, and they didn't acknowledge or apologize for not letting me know it was ready. I scheduled it so I had more than enough time to bring it to a work meeting, which I ended up being incredibly late for. Safe to say I will not be coming to this location again. Heard the one in Royal Oak is way better!
Do they ever have fajita veggies? Every time I order which has been on occasion for years I never get them. The food is good but feels like you have to jump through hoops to get it. Not much customer service. Dirty tables and floors. Long wait times for online/app orders that are past times they are supposed to be ready
Hm, nice people working there.. missing many ingredients (pico, fajita veggies - apparently typical here, corn and brown rice which I waited for more), and a pretty dirty location overall (cooking line, tables, floors). Never been to such a poor chipotle - too bad too because it’s biking distance from my house.