We (my husband and I) got in line to order food. I needed to use the bathroom, and the long was very long. I'm visibly pregnant, and when you're pregnant, you know you have to use the restroom a lot, sometimes at the very last minute.
I asked if I could use the restroom and get the code, and she says no, you can't get the code until you order and pay for food. There was at least eight people in line in front of us and it was going to take 20 minutes. So we left didn't order food and will never come back again. Extremely rude staff.
Mark
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June 30, 2024
AVOID THIS LOCATION. DO NOT EAT HERE!
Firstly, this place is run down. Gutter Trashy Subway. Secondly, customer service sucks and is very terrible. And that's putting it very mildly. Thirdly, I am not sure if a franchisee owns this location or if Subway owns it. If this is a franchisee owned location. It speaks volumes of how a trashy, incompetent, low character individual can own this rundown location. How a business is run is a reflection of ownership. Do us all a favor and close this raggedy place down or put it up for sale for buyers who actually care about presentation and customer service. Fire all the miserable employees you've managed to hire. The middle-aged black lady manager with what looks to be a huge black mole on her face is a train wreck and a lawsuit waiting to happen! 0 stars if I could. I wish the rating had a negative option. -5
Steve Thayer
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July 01, 2024
I only come to this subway since it’s always so good! These ladies do a great job and everything is always fresh. The other reviews must be mixing this up with the other location down the road a couple miles because this one is hands down the best Subway’s in Michigan
Eileen Fields
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May 19, 2023
Free sandwiches from your new menu Rocks! Update for May 19, I went in to use the bathroom and found out that their restroom is only for paying customers! Yet, there are No signs anywhere that say this! 🤔 I wouldn't have gone in if I saw a Sign!
onlybigred
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September 20, 2024
These master sub makers always use the freshest ingredients when making my sandwiches.
The Subway app always gives the best deals
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2525 Hilton Rd, Ferndale, MI 48220, USA
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We (my husband and I) got in line to order food. I needed to use the bathroom, and the long was very long. I'm visibly pregnant, and when you're pregnant, you know you have to use the restroom a lot, sometimes at the very last minute. I asked if I could use the restroom and get the code, and she says no, you can't get the code until you order and pay for food. There was at least eight people in line in front of us and it was going to take 20 minutes. So we left didn't order food and will never come back again. Extremely rude staff.
AVOID THIS LOCATION. DO NOT EAT HERE! Firstly, this place is run down. Gutter Trashy Subway. Secondly, customer service sucks and is very terrible. And that's putting it very mildly. Thirdly, I am not sure if a franchisee owns this location or if Subway owns it. If this is a franchisee owned location. It speaks volumes of how a trashy, incompetent, low character individual can own this rundown location. How a business is run is a reflection of ownership. Do us all a favor and close this raggedy place down or put it up for sale for buyers who actually care about presentation and customer service. Fire all the miserable employees you've managed to hire. The middle-aged black lady manager with what looks to be a huge black mole on her face is a train wreck and a lawsuit waiting to happen! 0 stars if I could. I wish the rating had a negative option. -5
I only come to this subway since it’s always so good! These ladies do a great job and everything is always fresh. The other reviews must be mixing this up with the other location down the road a couple miles because this one is hands down the best Subway’s in Michigan
Free sandwiches from your new menu Rocks! Update for May 19, I went in to use the bathroom and found out that their restroom is only for paying customers! Yet, there are No signs anywhere that say this! 🤔 I wouldn't have gone in if I saw a Sign!
These master sub makers always use the freshest ingredients when making my sandwiches. The Subway app always gives the best deals