I visited this Taco Bell like normal but customer service is always great during ordering but my order is always wrong.. I paid for extra on my nacho bell grande and well as you can see never received it my order was completely wrong.. when calling & requesting to speak to a manager I was placed on hold then told the manager wasn’t available.. I was on a lunch break so I didn’t have time to return for a fix. This is the 2nd time this happened so decided to leave a review.. this the worst Taco Bell to go to
David Billings
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March 16, 2025
This place can get crazy packed in the workers try their best.
They were slammed when I went in and I got my food within 10 minutes.
I had one combo with four items and four tacos.
Couldn't believe the price (under 15$)
And Torreon made the food exactly as theTaco Bell gods imagined it to be!
Thank you all who work here, keep up the great work!
Ashley Tweedale
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December 30, 2024
Consistently wait over an hour in the drive-thru. I'm not over exaggerating. I just waited 1 hour & 6 minutes to get my food; 2 items. This happens about 4/5 times coming to this location. I order on the app, which is prepaid, so it's not like I can go to the Woodward location after ordering, but that'll be my Taco Bell location from now on.
Marissa Lusky
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December 07, 2024
Where do I begin?
There’s always a wait even if there’s no cars in line. The staff acts like they’re put off that they have to do their job. 9 out of 10 times your order is wrong and don’t bother telling them about it because they get combative.
If I wanted to feel this disappointed I could save my money call my mom for free.
Melvo Mc
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February 18, 2025
I was not even so much as greeted when walking into this location. Everyone just looks at you like you’re an inconvenience. Also either the employees smoke in the restroom or they allow customers to do so. A simple “hi” would go a long way.
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1045 W Nine Mile Rd, Ferndale, MI 48220, USA
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I visited this Taco Bell like normal but customer service is always great during ordering but my order is always wrong.. I paid for extra on my nacho bell grande and well as you can see never received it my order was completely wrong.. when calling & requesting to speak to a manager I was placed on hold then told the manager wasn’t available.. I was on a lunch break so I didn’t have time to return for a fix. This is the 2nd time this happened so decided to leave a review.. this the worst Taco Bell to go to
This place can get crazy packed in the workers try their best. They were slammed when I went in and I got my food within 10 minutes. I had one combo with four items and four tacos. Couldn't believe the price (under 15$) And Torreon made the food exactly as theTaco Bell gods imagined it to be! Thank you all who work here, keep up the great work!
Consistently wait over an hour in the drive-thru. I'm not over exaggerating. I just waited 1 hour & 6 minutes to get my food; 2 items. This happens about 4/5 times coming to this location. I order on the app, which is prepaid, so it's not like I can go to the Woodward location after ordering, but that'll be my Taco Bell location from now on.
Where do I begin? There’s always a wait even if there’s no cars in line. The staff acts like they’re put off that they have to do their job. 9 out of 10 times your order is wrong and don’t bother telling them about it because they get combative. If I wanted to feel this disappointed I could save my money call my mom for free.
I was not even so much as greeted when walking into this location. Everyone just looks at you like you’re an inconvenience. Also either the employees smoke in the restroom or they allow customers to do so. A simple “hi” would go a long way.