WOW, is truly not enough to say for the superb work that was done on my car by these repairmen! I began clapping and smiling when I saw how Wonderful my car looked. My 2022 Buick model car looks brand new again! The repair team went over and beyond what I expected of them and my husband and I are extremely pleased! The team was very kind and friendly with a unified goal of pleasing the customer with Great results. Thank you to The Collision Repair Shop team of Waterford, MI on Elizabeth Lake Rd. The detail that was put into repairing the damage, to my car, was remarkable and I highly recommend using them. There seems to be a number of Collision repair shops with similar names, so let me be clear. The Collision Repair Shop, located at 3751 Elizabeth Lake Rd in Waterford, MI., is Definitely the place to go for all of your auto repair needs! Trust me, you will not be disappointed.
Nicole Lupiloff
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January 27, 2025
Lance and the team took great care of me. This is not just a review, it's a MUST - you must take your vehicle here if/when it needs work. I've never had a better experience, truly. Lance/team were communicative, professional-but-always-friendly, and got my car done perfectly in a timely manner. All around amazing, so grateful.
Nicholas Loebig
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March 12, 2025
Both the owner and staff have been fantastic to work with. I got my sprinter van worked on here and they got me in and out quickly with great work done. I highly recommend them!
Josef Sama
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December 09, 2024
Horrible Service – Disrespectful Owner and Poor Quality Work
I had an awful experience with this body shop. The owner, Lance, was incredibly condescending throughout the entire process and refused to give me a clear timeline for when my car would be ready. After waiting 6 months and spending thousands of dollars, I finally got my car back, only to find it in much worse condition than when I dropped it off. The odometer had many miles added, the body work was shoddy, and the paint quality was terrible. I’m beyond disappointed with the lack of professionalism, and I wouldn’t trust this shop with my car again. Do yourself a favor and find a shop that values your time, money, and vehicle.
Carlo Gobba
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October 13, 2022
Wow- What a great business! We had our car vandalized recently and then we met Lance at the Collision Repair shop. He worked with our insurance company to open a claim and kept us informed throughout the entire process. Even though the part was delayed and on back order, Lance made sure our car was taped up in case of rain so we didn't have to worry in the meantime. When the part arrived, he took care of it as soon as humanly possible and with urgency. He treated us with the utmost respect as well...
These people are professional and bent over backwards to help make our situation better in any way they could. We highly recommend The Collision repair shop! Thank you again Lance!!
UPDATE: I needed a little repair to my front fender on my Slingshot and these guys came through for me yet again! Fast, effecient and a great value! I will send everyone I know here!!
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836 E 9 Mile Rd, Ferndale, MI 48220, USA
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WOW, is truly not enough to say for the superb work that was done on my car by these repairmen! I began clapping and smiling when I saw how Wonderful my car looked. My 2022 Buick model car looks brand new again! The repair team went over and beyond what I expected of them and my husband and I are extremely pleased! The team was very kind and friendly with a unified goal of pleasing the customer with Great results. Thank you to The Collision Repair Shop team of Waterford, MI on Elizabeth Lake Rd. The detail that was put into repairing the damage, to my car, was remarkable and I highly recommend using them. There seems to be a number of Collision repair shops with similar names, so let me be clear. The Collision Repair Shop, located at 3751 Elizabeth Lake Rd in Waterford, MI., is Definitely the place to go for all of your auto repair needs! Trust me, you will not be disappointed.
Lance and the team took great care of me. This is not just a review, it's a MUST - you must take your vehicle here if/when it needs work. I've never had a better experience, truly. Lance/team were communicative, professional-but-always-friendly, and got my car done perfectly in a timely manner. All around amazing, so grateful.
Both the owner and staff have been fantastic to work with. I got my sprinter van worked on here and they got me in and out quickly with great work done. I highly recommend them!
Horrible Service – Disrespectful Owner and Poor Quality Work I had an awful experience with this body shop. The owner, Lance, was incredibly condescending throughout the entire process and refused to give me a clear timeline for when my car would be ready. After waiting 6 months and spending thousands of dollars, I finally got my car back, only to find it in much worse condition than when I dropped it off. The odometer had many miles added, the body work was shoddy, and the paint quality was terrible. I’m beyond disappointed with the lack of professionalism, and I wouldn’t trust this shop with my car again. Do yourself a favor and find a shop that values your time, money, and vehicle.
Wow- What a great business! We had our car vandalized recently and then we met Lance at the Collision Repair shop. He worked with our insurance company to open a claim and kept us informed throughout the entire process. Even though the part was delayed and on back order, Lance made sure our car was taped up in case of rain so we didn't have to worry in the meantime. When the part arrived, he took care of it as soon as humanly possible and with urgency. He treated us with the utmost respect as well... These people are professional and bent over backwards to help make our situation better in any way they could. We highly recommend The Collision repair shop! Thank you again Lance!! UPDATE: I needed a little repair to my front fender on my Slingshot and these guys came through for me yet again! Fast, effecient and a great value! I will send everyone I know here!!