We had traveled to the Royal Oak area from Ontario, Canada and woke to a flat tire on our vehicle. I began searching for a tire shop in the area. I called Wetmore and they gave me some helpful advice over the phone and although they didn't have our unique tire size in stock they were confident they could obtain the needed size. I was able to drop the vehicle off by 10:00 am. By 2:00 pm they called to say the job was complete!
They had sourced 2 tires and installed them in an unbelievably timely manner. Best of all the final bill was approximately 50% below what the chain tire stores were quoting and the work was completed in less time. I was back home in Canada by 3:00 pm.
Everyone we spoke to was friendly and helpful. I can't recommend Wetmore Tire and Auto strongly enough! Businesses this helpful and efficient deserve recognition and the opportunity to be a first service option.
Christine Peterson
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February 03, 2025
We’ve been coming to Wetmore for our older Subaru for 4 years on the recommendation of a friend. We find the team here helpful, straightforward, and honest, usually quick-working, and prices feel fair. We’ve no intention of going anywhere else for our vehicle.
Jason Weiderer
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September 10, 2024
Around 4pm on Monday I found a nail in my tire. I called them and Ken was able to get my car in before closing, and it was ready for pick up by 9:30 the next morning! With the location of the hole I was under the impression I’d need a new tire, but rather than upselling it to me when it wasn’t needed, they were able to patch it and get me back on the road! For a first time experience, I was very impressed!
Ed B
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September 20, 2024
Honest and high-quality work at a fair price.
I took my 10 year old car in for new tires and asked their team if they could look into a few rattles/odd sounds and simply tune up my weary ride in preparation for selling. It should be stated, that I'd asked my previous auto shop to look into these awful noises, and they simply stated "it could be a lot of things" and offered no help. I'd also asked Wetmore's to to look into a belt replacement, which was based on the recommendation of my previous mechanic.
Fast forward a few hours, Wetmore's dismissed any issues with any belts, pre-approved a few repairs, and told me my car was ready for pickup.
All I can say is "WOW!", as my car drove smooth and sounded as quiet as when I drove it off the dealer's lot 10 years ago. My restored pleasure in driving the car now has me reconsidering selling.
Do yourself a favor and take your car to Wetmore's. The quality of work, honesty, and fair pricing are second to none.
Riya
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September 20, 2024
I’m not sure who I just spoke to on the phone, but they were quite rude and rushed me off the phone and ended the conversation with a very nasty “BYE!” and click.
I called to get pricing on a diagnostic due to my tire or wheels shaking when driving.. I’m not sure if I was speaking to a male or female, but they tell me that it’ll be $15 for rebalance and if that’s not the issue they’ll have to do a diagnostic.. I’m asking for a ball park range and they keep repeating the same thing, $15 for a tire rebalance, free for front end. I’m asking if those two aren’t the issue then what will be the price, it was literally like pulling teeth, it then took me at least a couple of mins for the person to tell me it’ll be $65 for a diagnostic.
The reviews are what made me want to call and get serviced here but now I don’t know… Customer service definitely needs to improve. Me asking about pricing shouldn’t have made that person have an attitude and rudely tell me bye and hang up on me.
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23459 Woodward Ave, Ferndale, MI 48220, USA
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We had traveled to the Royal Oak area from Ontario, Canada and woke to a flat tire on our vehicle. I began searching for a tire shop in the area. I called Wetmore and they gave me some helpful advice over the phone and although they didn't have our unique tire size in stock they were confident they could obtain the needed size. I was able to drop the vehicle off by 10:00 am. By 2:00 pm they called to say the job was complete! They had sourced 2 tires and installed them in an unbelievably timely manner. Best of all the final bill was approximately 50% below what the chain tire stores were quoting and the work was completed in less time. I was back home in Canada by 3:00 pm. Everyone we spoke to was friendly and helpful. I can't recommend Wetmore Tire and Auto strongly enough! Businesses this helpful and efficient deserve recognition and the opportunity to be a first service option.
We’ve been coming to Wetmore for our older Subaru for 4 years on the recommendation of a friend. We find the team here helpful, straightforward, and honest, usually quick-working, and prices feel fair. We’ve no intention of going anywhere else for our vehicle.
Around 4pm on Monday I found a nail in my tire. I called them and Ken was able to get my car in before closing, and it was ready for pick up by 9:30 the next morning! With the location of the hole I was under the impression I’d need a new tire, but rather than upselling it to me when it wasn’t needed, they were able to patch it and get me back on the road! For a first time experience, I was very impressed!
Honest and high-quality work at a fair price. I took my 10 year old car in for new tires and asked their team if they could look into a few rattles/odd sounds and simply tune up my weary ride in preparation for selling. It should be stated, that I'd asked my previous auto shop to look into these awful noises, and they simply stated "it could be a lot of things" and offered no help. I'd also asked Wetmore's to to look into a belt replacement, which was based on the recommendation of my previous mechanic. Fast forward a few hours, Wetmore's dismissed any issues with any belts, pre-approved a few repairs, and told me my car was ready for pickup. All I can say is "WOW!", as my car drove smooth and sounded as quiet as when I drove it off the dealer's lot 10 years ago. My restored pleasure in driving the car now has me reconsidering selling. Do yourself a favor and take your car to Wetmore's. The quality of work, honesty, and fair pricing are second to none.
I’m not sure who I just spoke to on the phone, but they were quite rude and rushed me off the phone and ended the conversation with a very nasty “BYE!” and click. I called to get pricing on a diagnostic due to my tire or wheels shaking when driving.. I’m not sure if I was speaking to a male or female, but they tell me that it’ll be $15 for rebalance and if that’s not the issue they’ll have to do a diagnostic.. I’m asking for a ball park range and they keep repeating the same thing, $15 for a tire rebalance, free for front end. I’m asking if those two aren’t the issue then what will be the price, it was literally like pulling teeth, it then took me at least a couple of mins for the person to tell me it’ll be $65 for a diagnostic. The reviews are what made me want to call and get serviced here but now I don’t know… Customer service definitely needs to improve. Me asking about pricing shouldn’t have made that person have an attitude and rudely tell me bye and hang up on me.