I had an outstanding experience here. The team fixed my tire in under 20 minutes, and instead of recommending an expensive replacement, they repaired it for just $30. Their service was not only fast but also incredibly efficient and professional. I’m thoroughly impressed and will definitely be returning for any future needs. Highly recommend
Jason Weiderer
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September 10, 2024
Around 4pm on Monday I found a nail in my tire. I called them and Ken was able to get my car in before closing, and it was ready for pick up by 9:30 the next morning! With the location of the hole I was under the impression I’d need a new tire, but rather than upselling it to me when it wasn’t needed, they were able to patch it and get me back on the road! For a first time experience, I was very impressed!
Ed B
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September 20, 2024
Honest and high-quality work at a fair price.
I took my 10 year old car in for new tires and asked their team if they could look into a few rattles/odd sounds and simply tune up my weary ride in preparation for selling. It should be stated, that I'd asked my previous auto shop to look into these awful noises, and they simply stated "it could be a lot of things" and offered no help. I'd also asked Wetmore's to to look into a belt replacement, which was based on the recommendation of my previous mechanic.
Fast forward a few hours, Wetmore's dismissed any issues with any belts, pre-approved a few repairs, and told me my car was ready for pickup.
All I can say is "WOW!", as my car drove smooth and sounded as quiet as when I drove it off the dealer's lot 10 years ago. My restored pleasure in driving the car now has me reconsidering selling.
Do yourself a favor and take your car to Wetmore's. The quality of work, honesty, and fair pricing are second to none.
Riya
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September 20, 2024
I’m not sure who I just spoke to on the phone, but they were quite rude and rushed me off the phone and ended the conversation with a very nasty “BYE!” and click.
I called to get pricing on a diagnostic due to my tire or wheels shaking when driving.. I’m not sure if I was speaking to a male or female, but they tell me that it’ll be $15 for rebalance and if that’s not the issue they’ll have to do a diagnostic.. I’m asking for a ball park range and they keep repeating the same thing, $15 for a tire rebalance, free for front end. I’m asking if those two aren’t the issue then what will be the price, it was literally like pulling teeth, it then took me at least a couple of mins for the person to tell me it’ll be $65 for a diagnostic.
The reviews are what made me want to call and get serviced here but now I don’t know… Customer service definitely needs to improve. Me asking about pricing shouldn’t have made that person have an attitude and rudely tell me bye and hang up on me.
Zoë Bakker
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August 23, 2024
If wetmore's offers the service your car needs, you should get it done at wetmore's. I have had so many bad experiences with tire and auto shops- from men taking my number from my file to ask me out to lying to my face about things that are easily disproved. Tire Shoppe on 9 mile you can just admit when you made a mistake instead of gaslighting the hell out of your customers. Needless to say I don't like having to get services done on my car.
But after several jobs done at wetmore's, I trust them. They are professional and friendly, upfront about pricing, and accurate about the time it'll take to get something done. My one complaint is that their side lot is small so they compensate by parking over the sidewalk and making it impossible to walk on that side of the street, but that's not the end of the world, and I'm sure it's ignorance not malice.
Glad to have them as my neighborhood shop.
Our Address
23459 Woodward Ave, Ferndale, MI 48220, USA
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I had an outstanding experience here. The team fixed my tire in under 20 minutes, and instead of recommending an expensive replacement, they repaired it for just $30. Their service was not only fast but also incredibly efficient and professional. I’m thoroughly impressed and will definitely be returning for any future needs. Highly recommend
Around 4pm on Monday I found a nail in my tire. I called them and Ken was able to get my car in before closing, and it was ready for pick up by 9:30 the next morning! With the location of the hole I was under the impression I’d need a new tire, but rather than upselling it to me when it wasn’t needed, they were able to patch it and get me back on the road! For a first time experience, I was very impressed!
Honest and high-quality work at a fair price. I took my 10 year old car in for new tires and asked their team if they could look into a few rattles/odd sounds and simply tune up my weary ride in preparation for selling. It should be stated, that I'd asked my previous auto shop to look into these awful noises, and they simply stated "it could be a lot of things" and offered no help. I'd also asked Wetmore's to to look into a belt replacement, which was based on the recommendation of my previous mechanic. Fast forward a few hours, Wetmore's dismissed any issues with any belts, pre-approved a few repairs, and told me my car was ready for pickup. All I can say is "WOW!", as my car drove smooth and sounded as quiet as when I drove it off the dealer's lot 10 years ago. My restored pleasure in driving the car now has me reconsidering selling. Do yourself a favor and take your car to Wetmore's. The quality of work, honesty, and fair pricing are second to none.
I’m not sure who I just spoke to on the phone, but they were quite rude and rushed me off the phone and ended the conversation with a very nasty “BYE!” and click. I called to get pricing on a diagnostic due to my tire or wheels shaking when driving.. I’m not sure if I was speaking to a male or female, but they tell me that it’ll be $15 for rebalance and if that’s not the issue they’ll have to do a diagnostic.. I’m asking for a ball park range and they keep repeating the same thing, $15 for a tire rebalance, free for front end. I’m asking if those two aren’t the issue then what will be the price, it was literally like pulling teeth, it then took me at least a couple of mins for the person to tell me it’ll be $65 for a diagnostic. The reviews are what made me want to call and get serviced here but now I don’t know… Customer service definitely needs to improve. Me asking about pricing shouldn’t have made that person have an attitude and rudely tell me bye and hang up on me.
If wetmore's offers the service your car needs, you should get it done at wetmore's. I have had so many bad experiences with tire and auto shops- from men taking my number from my file to ask me out to lying to my face about things that are easily disproved. Tire Shoppe on 9 mile you can just admit when you made a mistake instead of gaslighting the hell out of your customers. Needless to say I don't like having to get services done on my car. But after several jobs done at wetmore's, I trust them. They are professional and friendly, upfront about pricing, and accurate about the time it'll take to get something done. My one complaint is that their side lot is small so they compensate by parking over the sidewalk and making it impossible to walk on that side of the street, but that's not the end of the world, and I'm sure it's ignorance not malice. Glad to have them as my neighborhood shop.